Resume

Objective:

Desire position in the computer field that utilizes my knowledge and skills in System Administration, SANS and Virtual System management, and managerial.

Experience:

Head of Systems Development March 2008 – Present
Head of PC Systems July 2006 – March 2008
Systems Administrator July 2003 – July 2006
Marriott Library, University of Utah Salt Lake City, Utah

Designed, installed, and administer VMWare ESX 3 SAN server cluster for library server and storage needs.
Manage data center which houses all library computers and serves several other departments at the University of Utah.
Manage servers for library Aleph/Primo catalogs.
Maintain server cluster use by ARC robotic book retrieval system.
Develop and implement computing/technology operating and capital budgets.
Member of library networking team that maintains building network switches and routers.
Serve as LAN Administrator for Marriott Library Active Directory domains and Linux servers.
Acted as lead desktop architect for Windows XP staff desktop environment.

Freelance Columnist and Author March 2009 – Present
Ubuntu User Magazine

Write the quarterly question and answer column, Answerbuntu, for user submitted questions.
Wrote article for general troubleshooting tips for the release Ubuntu 9.04 in Ubuntu User issue 3.
Wrote article about Ubuntu Developers Summit, “Big U in the Big D” with Alan Pope, in Ubuntu User issue 4.

Management Information Specialist 2000 – August 2002
Computer Support Specialist IV 1998 – 2000
Carl Vinson Institute of Government, University of Georgia Athens, Georgia

Managed System Support Group to meet desktop, web design, and database management needs of the 175 faculty and staff at the Institute of Government. Responsible for hiring and supervising System Support Group staff. Designed information technology use and security policies.
Maintained all UNIX system (AIX, SCO Unix, Solaris, and Linux), Windows, and Novell Netware servers though regular hardware/software/operating upgrades. Used UNIX shell scripting, PERL and C program compilation in server maintenance and automatic job procedure routines.
Implemented data integrity and security procedures including building firewalls using iptables, Backup Exec, virus scanning software, and user education.
Developed and implemented annual computing and capital technology budgets.
Provided technical support for state and local government clients; assisted with the Georgia General Assembly‘s transition to computer-based floor operations. Acted as liaison to other technical departments on campus.
Installed and maintained the following services on UNIX servers: Apache, wu-ftpd, sendmail, DNS/Bind, dhcpd, SAMBA, NFS, NIS, imap/pop3, LDAP, MySQL, Oracle, ssh/ssl, Netscape/iPlanet Messenger.

Computer Network Specialist 1995 – 1997
Halls of Residence, Indiana University Bloomington, Indiana

Managed Novell Netware cluster for 5000 users. Responsible for oversight of all in-room network connections for Indiana University dormitory residents.
Maintained TCP/IP, IPX, and AppleTalk based networks protocols on Ethernet.
Installed, optimized, and upgraded Cisco switches and routers as needed.
Served as department representative for daily 24-hour security of residential public computing facilities. Technical consultant to 50+ Computer Assistants [CA’s] who provided user-support in these public facilities. Supported CA’s in: network adapter and software installation and troubleshooting, Consulted for Windows 95, Windows NT, MS-DOS, Linux and Macintosh OS.
Developed and delivered formal CA training programs in: network adapter installation, Windows 95, and Windows NT.
Acted as liaison for student residents with special needs (developmental or physical disabilities and international students with language barriers) to University Computing Services to ensure all necessary accommodations were provided efficiently.

Computer Specilaist 1992 – 1995
School of HPER, Indiana University Bloomington, Indiana, USA

Provided hardware and software technical support for 125 faculty, staff, and graduate students.
Served as LAN Administrator for Novell NetWare servers, LAN-based software, and all network peripherals. Installed and maintained HP-UX server.
Designed and maintained award-winning web site for School of HPER.
Functioned as liaison with University Computing Services.

Professional Service and Activities

Ubuntu Community Council 2008 – Present

Elected by Ubuntu members to help decide the philosophical direction of Ubuntu Linux.
Responsibilities include attending bi-monthly meetings where the council determines policies, board membership and mediate problems within the community.

Ubuntu Forums Staff & Council Member 2005 – Present

Help maintain a one million member user community that provides volunteer technical support for Ubuntu Linux.
Responsibilities include attending monthly meetings where the council mediates problems within the community. The forums council also reviews infractions and bans given by forum moderators.

Ubuntu Americas Membership Board 2008 – Present

Grant Ubuntu membership to deserving members of the community located in North and South America.

Ubuntu Developers Summit 2007 – Present

Attended six Ubuntu Developers Summits, where developers and community members determine new features for the next version of Ubuntu Linux.

Amateur Radio (Call sign: N9YYO) 1994 – Present

Assisted local amateur radio club in providing communications to security and medical personnel at University of Georgia football games. Monitored severe weather and made reports to storm watcher network to assist local emergency agencies.

Education

Academic:
University of Utah, Salt Lake City, Utah 2007- Present
Working toward a Bachelor’s degree in Communication Technology, with a GPA 3.62.

Indiana University, Bloomington, Indiana 1985 – 1989
Completed over two years of course work toward General Studies degree while working full time.

Certifications:
VMware July 2007
Completed VMware Infrastructure 3: Install and Configure class.

SANS Institute August 2005
Completed SANS 504: Hacker Techniques, Exploits and Incident Handling class.

RedHat, Inc., Raleigh, North Carolina December 2001
Received Red Hat Certified Engineer, Certificate Number: 807200562904333

Skill Summary

Over 12 years experience in system administration using UNIX (Solaris. AIX) and Linux based servers.
16 years experience maintaining TCP/IP, IPX, and Appletalk based networks protocols on Ethernet.
10 years experience with Novell Netware.
15 years experience with Windows NT/2000/2003 servers.
10 years experience with backup solutions such as Backup Exec, ArcServe and CommVault.
20 years desktop experience on the following desktop operating systems: DOS, Windows 3.1, Windows 9x, Windows NT, Windows 2000, Windows XP.
15 years experience with Macintosh hardware and Macintosh OS.
5 years experience in making application packages for enterprise deployment for Windows environment.
Experience with package making for Redhat Linux and Ubuntu Linux.
Experience with kickstart deployment of Redhat Linux.

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